VoIP is when you use your internet (ADSL, NBN) to make calls. This is possible when the Internet Service Provider (ISP) connects to the phone network.
Lots of the back-end (phone exchanges) are now digital, making it easier to chat to whoever you need to for next to nothing.
We install and supply NEC/ Avaya IP Office or LG telephone systems. Now you can have a money-saving business IP phone system for what you used to pay for the voicemail module alone.
The cost savings are not the only benefit; you will also be able to access useful features to help you answer calls more efficiently.
An IP phone system can even help you convert new customers. Your callers will spend less time on hold, which means those who would otherwise hang up and call a competitor will get through.